ChatData Sync Privacy Policy
This Privacy Policy explains what information ChatData Sync collects, how we use it, and what choices you have.
Short version: We collect information needed to run your account and sync features. We do not sell your personal information. We share data only with service providers that help us operate the product, or when required by law.
1) Information We Collect
- Account details (name, email, sign-in info).
- Tracker content (records, prompts, schema preferences, project metadata).
- Support requests and messages.
- Device and browser details, IP address, and usage events.
- Security and audit logs (for example, sign-in events, API activity, token rotation events).
2) How We Use Information
- Create and manage your account.
- Generate and maintain trackers.
- Power sync features for connected assistants.
- Protect accounts and prevent abuse.
- Process payments and subscriptions.
- Provide support and improve reliability and quality.
- Meet legal obligations.
3) How Connections and Tokens Work
Owner actions use signed-in account access. Sync API actions use a project security token. Anyone with a valid project token may be able to perform allowed sync actions for that project. Keep tokens private and rotate if exposed.
4) How We Share Information
We do not sell your personal information. We may share information with cloud hosting and storage providers, authentication and identity providers, payment processors, AI and infrastructure providers, analytics and security providers, professional advisors, and legal authorities when required by law.
5) Data Retention
We keep personal information only as long as needed for service delivery, security, legal compliance, and dispute handling. Backup or log copies may remain for a limited period after deletion from active systems.
6) Security
We use reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7) Your Rights
Depending on your location, you may have rights to access, correct, export, delete, object to or limit processing, and withdraw consent where applicable.
8) Cookies and Similar Technologies
We may use cookies or similar technologies for sign-in, security, preferences, and analytics. Where required, we ask for consent before using non-essential cookies.
9) International Transfers
Your information may be processed in countries where we or our providers operate. When required by law, we use appropriate safeguards for cross-border transfers.
10) Children's Privacy
ChatData Sync is not intended for children under the age required by law in your region. If you believe a child provided personal information, contact us and we will investigate and take appropriate action.
11) Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice through the app, website, or email.
12) Contact
Privacy questions: support-chatdatasync@chatdatasync.com or cgosmon.com