Frequently asked questions

Simple answers about getting started, costs, and your data.

What is ChatData Sync?

A private tracker your AI assistant can use. Describe what you want to track, review the suggested layout, and connect a supported assistant to save, find, update, and summarize entries.

Do I need to know how to code?

No. Start with a plain-English description or an example. The Connect tab walks you through setup for your assistant. The steps depend on the platform and connection type.

What can I track?

Recipes, car maintenance, garden care, client payments, tutoring sessions, and other everyday records. Start with one focused tracker and add detail as you need it.

Is it free to start?

Yes. The Free plan includes one tracker, 200 assistant actions per month, and 1 GB shared by entries and files. No credit card required. Paid plans start at $6.99 per month.

Can I start with a spreadsheet or use my voice?

Yes. Add a short typed or spoken description, then import a CSV or Excel file. Each sheet becomes a section. You can also bring in the rows, up to 50,000 per sheet, subject to storage limits. The microphone is available in supported browsers.

Can I change my tracker later?

You can add sections and fields within the tracker limits, including links between sections. Renaming or removing saved fields requires a separate data migration. Your assistant can make additive layout changes when it has owner-authorized access.

How do I connect ChatGPT or Claude?

Choose your assistant on the Connect tab and follow its guide. ChatGPT has an app link and a separate custom GPT Actions setup. Claude uses a connector. Hosted connections may offer sign-in; manual clients need connection details and a private key.

Can two assistants give me the same count or total?

Yes, for verified saved-record summaries. Ask the first assistant for its exact query and answer ID, then have the second authorized assistant verify them. It returns the identical server answer or reports that the facts, layout, query, or access changed. Missing amounts and partial coverage are disclosed. This does not guarantee identical AI wording or freeze your records.

What counts as an assistant action?

Metered actions are record changes, such as adding, updating, or deleting an entry. Bulk changes count per entry. Reading, searching, summaries, and browsing your dashboard do not use this allowance. One chat request can make several changes.

What happens if I reach a limit?

Existing entries stay available. When your action allowance is used up, metered changes pause until it resets or you add actions. When storage is full, make room or add storage. There is no fixed record-count cap.

Who can see my information?

Your tracker is private by default. Access is limited to you, people you invite, and connections you authorize. Tracker-specific connections access one tracker; broader hosted connections require explicit authorization. Connected AI providers process information under their own terms.

Can I export or delete my data?

CSV export is included on every plan. Deleting a tracker removes its entries and files from active systems and disables its tracker-specific connections. Backup or security-log copies may remain for a limited period as explained in the Privacy Policy. Canceling a subscription does not itself request account deletion.

Where can I get help?

Read the step-by-step help or contact support. Use Help & feedback in the app to report a problem or suggest an improvement. For developer integrations, use the separate API reference.

Next: step-by-step help · pricing · Privacy Policy · contact support

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