Security & data privacy

Your trackers are private by default. You choose who to invite and what your connected assistants can access.

Core security principles

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Private by default

Access checks keep unrelated accounts separate. You, the people you invite, and the assistant connections you authorize can access your tracker within their permissions.

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Access you control

Give each assistant its own named connection. Choose what it can view or change, set an expiry if needed, and pause or revoke it independently.

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Locked until authorized

Sign-in and permission checks protect your trackers. A connection does not give an assistant access to your account settings.

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Checks on submitted input

Tracker-design requests are checked for unsafe instructions. Requests also have size and content limits. These safeguards reduce risk; they cannot guarantee that every unsafe request will be caught.

Manage your connections

One tracker

A tracker-specific key or named connection can access only its linked tracker, within the permissions you allow.

Broader access

Some hosted sign-in connections can request access across your own trackers. Review that authorization carefully. Creating new trackers through chat requires account-wide owner write access.

Disconnect

Pause or revoke a named connection, rotate an exposed key, or remove a hosted sign-in authorization. Keep connection keys private, like passwords.

Common questions about data and privacy

Can my assistant access other users' data?

No connection gives an assistant access to unrelated customers' trackers. A tracker-specific connection accesses one tracker. Broader hosted connections can access your own trackers only when you explicitly authorize that access.

Can other users see my tracker names or data?

Not unless you grant them access. Your tracker list shows trackers you own or that have been shared with you.

What happens to my data if I delete a tracking space?

Deleting a tracker removes its entries and files from active systems and disables its tracker-specific connections. Backup or security-log copies may remain for a limited period. See our Privacy Policy for retention details.

How is my description processed?

Your description is processed by an AI service provider to design your tracker. A copy is saved with the tracker so you can see how it was built. ChatData Sync does not use saved tracker records to train AI models. Connected assistants handle the information you send them under their own providers' terms and privacy policies.

Where is my data stored?

Tracker entries and files are stored in access-controlled cloud infrastructure. AI tracker design and voice transcription use service providers to process submitted content. Opt-in semantic search sends the question and a bounded set of authorized records to the configured AI and safety providers for relevance ranking. If you connect an assistant, information it retrieves is also processed by that provider. Stripe handles payment details.

Start free — your data stays yours

Create a tracker, choose who can access it, and keep a copy with CSV export. No online service can guarantee zero risk.

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